Technology Trends for 2023

What role does Metaverse play for businesses? What can you achieve with AI? And how do you do business more sustainably? Gartner has released a list of the ten most important technology trends for 2023.

How important will the metaverse be for businesses in 2023? (Iconic image: Getty Images)

Many businesses are taking advantage of the new year to rethink their business strategies and continually improve. However, the acceleration of digitization does not allow you to keep an eye on all the technological trends and filter out those that are important for your own business.

Market research firm Gartner has a list of trends released, which can help companies create a technology roadmap to achieve their own strategic goals. The 2023 Tech-Trends focus on four areas: Optimization, Scaling, Pioneering and Sustainability. According to Gartner, the latter reviews the ten technology trends in 2023.

Theme 1: Optimizing resilience, operations or trust

1. Digital Immune System

More and more companies are being targeted by cybercriminals. As the Federal Office for Information Security (BSI) reports, more than 15 million reports of malware infections were received in 2022, most of which were caused by cyberattacks. According to Gartner, 76% of teams responsible for digital products are also responsible for generating revenue. As cybercrime threatens to strain security teams and their budgets, CIOs are exploring new practices and strategies for their systems to mitigate risk.

Cloud Service Providers (CSPs) provide a digital immune system that combines multiple software development strategies to deliver resilient systems that mitigate operational and security risks. By accelerating feedback loops and embracing the cloud as part of a broader cybersecurity strategy, CSPs protect their customers and gain access to flexible and scalable security solutions. According to Gartner, companies that invest in building digital immunity can reduce system downtime by up to 80% by 2025. This, in turn, translates into more stable revenue.

2. Applied observability

Businesses that want to accelerate decision-making need to integrate data and analytics into day-to-day operations. Because only those who keep a good overview can react accordingly. Observability of artifacts such as logs, traces, API calls, wait times, downloads, or file transfers helps businesses act faster and more accurately in the future. Applied observability, used consistently, can minimize response latency and optimize real-time business operations.

3. AI Trust, Risk and Security Management (AI TRiSM)

Given that, according to Gartner, many companies are not well prepared to face the risks of AI and that only 50% of AI models enter production, new functions must be integrated to guarantee the reliability, the reliability, security and confidentiality of the models. According to a Gartner survey in the US, UK and Germany, 41% of organizations have experienced an AI-related data breach or security incident.

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However, these companies also reported that they had better AI project outcomes when they actively managed AI risk, privacy, and security. Greater business value could be achieved with AI projects moving from proof of concept to production. In order to implement new measures, it is therefore necessary that several team members from different departments work on this AI trust, risk and security management (TRiSM).

Theme 2: Scaling vertical solutions, product delivery or general

4. Cloud platforms for industry

Gartner predicts that by 2027, more than 50% of enterprises will use industry cloud platforms to accelerate their business initiatives. Cloud platforms combine SaaS (software as a service), PaaS (platform as a service) and IaaS (infrastructure as a service) with bespoke, industry-specific capabilities. With these, companies can adapt more easily to changes and market trends in their industry.

5. Platform engineering

Gartner has found that not all developers know how to build a scalable network. According to analysts, Platform Engineering offers a set of tools, features, and processes that are put together in such a way that developers and end users can easily apply them. According to Gartner, this trend will increase end-user productivity and relieve pressure on development teams.

Gartner predicts that by 2026, 80% of software development companies will establish platform teams and 75% of those teams will include developer self-service portals.

6. Wireless Value Realization

Realizing wireless value goes far beyond simple connectivity. It’s about being able to access information in real time without having to be physically present. Admittedly, this is not new in itself, but according to Gartner, it is still one of the most important IT trends for the next few years.

The market research firm predicts that by 2025, approximately 60% of enterprises will use five or more wireless technologies. These networks provide insights from analytics and also allow systems to directly use network energy.

Theme 3: Pioneering Customer Engagement, Accelerated Response or Opportunity

7. Awesome Apps

Super apps are the new trend in the digital world. They combine the functions of an application, a platform and an ecosystem in a single application. Third-party vendors may also develop and offer their own mini-apps for the platform.

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A study by the PYMNTS research institute found that 67% of users in the United States would like to be able to use at least two of their daily activities in a single app. One in ten people would appreciate it even if their whole life was put together in one great app.

Gartner predicts that by 2027, more than 50% of the world’s population could actively use multiple great apps every day.

8. Adaptive AI

Adaptive AI, unlike traditional AI systems, can revise its own code to adapt to changes in the real world. In order to be able to react to changing environments – especially in times of crisis – it uses real-time feedback and learning algorithms.

“Adaptive AI systems aim to continuously retrain models or apply other mechanisms to adapt and learn in runtime and development environments, making them more adaptable and resilient to change,” says Erick Brethenoux, outstanding VP Analyst at Gardener.

9. Metavers

Generation Z has long considered the Metaverse to be normal. After all, you can catch live concerts here or have virtual beers with friends who live far away. But more and more brands are also relying on the metaverse, and likely will do so more in the future. Gartner assumes it will have its own virtual economy, which is to be enabled by digital currencies and non-fungible tokens (NFTs).

According to the market research firm, it is estimated that by 2027, more than 40% of large enterprises worldwide could use a combination of Web3, cloud AR and digital twins for metaverse-based projects. Gartner also believes that metaverses will be accessible on all devices and not controlled by a single vendor.

Theme 4: Seek sustainable technological solutions

10. Sustainable Technology

In a recent Gartner survey, CEOs listed environmental and social change as one of the top 3 priorities for investors, after profits and revenue. “Sustainable technology is increasingly important to operations – for example, cost optimization, energy performance and asset utilization – but it also drives ESG outcomes such as improved well-being and provides the traceability necessary for responsible business practices,” said Autumn Stanish, principal analyst at Gartner.

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“Sustainable technology also enables new business models and technology-enabled products to provide better service to customers.” According to the market research expert, in order to be able to achieve sustainability goals, companies need a framework for sustainable technologies that increase energy and materials IT service efficiency Enables sustainability through technologies such as traceability, analytics, renewable energy and AI, and uses IT solutions to also help customers achieve their sustainability goals.

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